
Burst Pipes
A split galvanised service or a burst copper joint needs the water shut at the meter first, and our plumbers carry the gear to cap or replace the failed section.
Wavell Heights Plumber takes emergency calls across this suburb around the clock, from burst galvanised services near Sandgate Road to tanks that fail on cold winter mornings among the post-war streets. We're available 24/7, 7 days a week, with $0 call-out fees.
If we're late, $100 comes off your bill

Begin here for anything urgent, or check the Wavell Heights home page for every trade we cover.

After-hours calls in this area fall into four kinds: burst pipes, toilets overflowing, hot water failures and gas leaks. Each gets its own page below, with the make-safe steps and the likely causes, and every job is done by a licensed plumber.

Something going wrong right now? Do this first:

Two things shape most of the emergency visits in this suburb, and both come straight out of its history.
The oldest homes sit near Sandgate Road, and the government-built estates of the 1940s and 1950s came after them on old farmland. Every one of them went in before PVC pipe existed, so galvanised steel supplies scale up and split, and earthenware drains offer roots a socket at every joint.
In February 2022, creek water crossed low-lying ground near Kedron Brook and Downfall Creek, and council flood planning covers parts of both frontages. Ground-floor laundries and garages on the creek flats cop the storm rain first.
Every emergency job we attend falls into one of these four, and each has its own page with the steps to take first:

A split galvanised service or a burst copper joint needs the water shut at the meter first, and our plumbers carry the gear to cap or replace the failed section.

Sewage rising in the pan usually points to a blocked branch line or a surcharged sewer main, and the first move is isolating the cistern and shutting the water supply.

A tank that quits on a winter morning is the common call here, and the fix is usually an element, a valve or a thermostat rather than a new unit.

If you can smell gas inside or outside the house, leave first and ring us from the street, because no repair on this page is worth going back in for.
$0 call-out fees, available 24/7, and same-day where we can.
Not every after-hours call is one, and knowing the difference saves you money. A dripping mixer or a slow kitchen sink can wait for a booked visit. Water you can't shut off, gas you can smell, sewage inside, or a dead tank in a full house cannot.
There are three isolation points worth knowing before anyone arrives:
If a main in the street fails, that's Urban Utilities' side of the connection. Whatever sits past your front boundary belongs to the utility, and everything behind it is yours, and ours once you call.

Closing the stopcock under the lid at the front of the block shuts off the entire property in one turn.

The valve on the meter, or the handwheel on a bottle, shuts the house supply.

The tap on the inlet line stops just the tank, which is handy when a relief valve is running.

The callouts cluster in two kinds of streets, and the map of the suburb explains both.
Around Rode Road and the other 1940s and 1950s grids, the work is tired services and worn-out tanks. A 1950s house has usually had its hot water unit swapped more than once, and the steel supply is well past its design life.
Streets closest to Kedron Brook and Downfall Creek sit on swampy southern ground and the northern creek line. When storm rain hangs around, a sewer branch full of roots can push water up into the lowest fixtures, and the gully traps on the flats spill first.

Phone (07) 3522 5623 with what's happening in Wavell Heights. A few questions on the call mean the right parts come with us.

Flat-rate pricing and no hidden fees, set before the job starts. Give the go-ahead and we begin.

The plumber isolates the water or gas at the nearest point, drains down what has spilled, and repairs the failed section, so the emergency is over well before the invoice.

Settle by card or EFTPOS when the work is done, or ask us about Fix now, pay later.

At two in the morning, that first card is the one that matters: getting a plumber out the door costs you nothing, whatever the clock says.
You pay zero call-out fees in Wavell Heights, and there's no extra charge for nights, weekends or public holidays.

Our Fix-It-or-It's-Free guarantee covers the job (T&Cs apply), and if we're late, $100 comes off your bill.
Every job is handled by a licensed plumber under QBCC No: 15024607, and the labour has a lifetime labour warranty.
Locally owned and operated, licensed and insured, with flat-rate pricing on every job.
Water that will not shut off, a gas smell, sewage backing up into the home, or a burst service flooding the yard all count, and each one justifies ringing us straight away.
Urban Utilities looks after the mains and sewers beyond your boundary, while the pipes inside it belong to the owner, so describe what you can see when you ring.
No, a Tuesday morning costs no more than nights, weekends or public holidays, the call-out is free at any hour you ring, and the price is locked in before any work begins.
The meter, usually beneath a plastic or concrete lid close to the front boundary, has a tap or lever on top that shuts off water to the entire property with a single turn.
Yes, old steel services usually fail at a joint or a corroded thread, and the giveaway is a soggy lawn patch or pressure dropping before anything shows up indoors here.
Call (07) 3522 5623, describe what has happened and the street where you are, and we can run through the steps to keep things safe while a licensed plumber travels to you, day or night.
Ring (07) 3522 5623 and tell us what's happening. We're available 24/7, jobs in Wavell Heights come with zero call-out fees and flat-rate pricing, and every job is done under QBCC No: 15024607, same-day when we can.
Current offers:
If it can wait until tomorrow, the general plumbing and drainage pages cover the booked work, and hot water covers repairs and replacements.
To claim your $0 call-out fee, call (07) 3522 5623 today.